Working at 120 Furber Road
St George, Bristol, BS5 8PT
Operated by Milestones Trust
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive hands-on management and positive team culture, but basic activities and lack of specialist programmes hold it back."
Safety & Risk
7/10
✓
People were protected from the risk of harm and abuse. Staff had received training in safeguarding vulnerable adults and were confident about identifying and reporting abuse
Staff Culture
8/10
✓
Staff were positive about working at the service and the support they received from the management team. Staff felt they worked together as a team well and communication was good
Staffing Levels
6/10
✓
Staffing levels were adapted according to the needs of people in the home. One person had recently joined the home and staffing levels had been increased
Training & Dev
6/10
✓
Staff were positive about the training and supervision they received. Staff told us they had one to one meetings with their line manager on a regular basis
Management
8/10
✓
Staff described the registered manager in terms such as 'hands on' and 'supportive'
Programmes
4/10
!
People were able to take part in activities they enjoyed such as drawing and writing. This had been identified in the PIR as an area that the service wished to improve
Points to consider
Only basic activities like drawing, writing, and outings with a timetable in development, no dedicated coordinator or specialist programmes
People were able to take part in activities they enjoyed. This had been identified in the PIR as an area that the service wished to improve
Staffing is adequate and flexible for needs but no details on low agency use or stable long-serving team
Staffing levels were adapted according to the needs of people in the home
Only standard training and regular supervision mentioned, no specialist courses or funded qualifications
Staff were positive about the training and supervision they received
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews