Working at 111 Rosebank Avenue

There was an open and inclusive approach to the running of the service. Regular staff meetings took place. Staff confirmed they were empowered to speak and raise concerns.

The service had enough staff, including for one-to-one support for people to take part in activities.

People were supported by staff who had received relevant training for supporting people with a learning disability and or autistic people, including autism, challenging behaviour and PBS. Staff received support in the form of regular supervision and appraisal.

Staff described the management in complimentary terms such as, supportive and accessible. They felt comfortable to raise any concerns knowing these would be dealt with appropriately.