Last updated: 9 February 2026
"Staff feel supported by approachable management and value the cohesive team culture, but staffing lacks exceptional stability and activities miss a dedicated coordinator."
2022 IPC inspection: 'We were assured' on all infection prevention measures, PPE use, testing, outbreak management; per 2018: strong safeguarding, holistic risk assessments, safe medicines.
Per 2018 comprehensive inspection: staff 'shout-out' scheme, birthday club, social group chat; 'well-established, supportive and cohesive staffing team'; staff feel valued.
Per 2018 comprehensive inspection: 'People were supported by enough members of staff... 'There are always enough staff around''; 2022: measures to mitigate COVID-related staff pressures.
Per 2018 comprehensive inspection: 'comprehensive induction programme... rolling programme of updates... regular supervision meetings... additional training encouraged' including dysphagia and epilepsy.
Per 2018 comprehensive inspection: 'Staff felt supported within their roles and reported the registered manager to be approachable with an 'open-door policy'. This was also confirmed by relatives spoken with.'
Per 2018 comprehensive inspection: structured routines with variety including day centres, outings, cooking, walks, cinema, holidays; staff-supported engagement.
Staffing is adequate with enough staff on duty, but no evidence staff say workloads are light or there is exceptional team stability.
Per 2018: 'There are always enough staff around'; previously high staff turnover now improved
Activities offer variety like outings and day centres, but no dedicated coordinator or specialist programmes to make the role more creative.
Per 2018: 'People were encouraged and supported to engage in activities that were meaningful to them' including cooking, walks, day centres
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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