Working at 102 Faircross Avenue
102 Faircross Avenue, Barking, IG11 8QZ
Operated by Prudent Care Homes Limited
3 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Supportive management and strong safety with positive staff culture, but single carer shifts limit outings and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
The service was safe. Medicines were managed safely. People received their medicines as prescribed. Systems and processes to protect people from the risk of abuse were in place. Risks to people's safety were assessed... Staff had received training in safeguarding... The management team reviewed incidents and took action.
Staff Culture
7/10
✓
Staff told us they enjoyed working in the home and we could see they acted in a professional and courteous manner... A staff member told us, 'It is a nice place to work. It is quiet and there are no problems. The company and the manager are very good and supportive.'
Staffing Levels
6/10
✓
The home was suitably staffed... People and relatives told us they were happy with the staffing levels... but we have made a recommendation for the provider to review arrangements so that people had more flexibility and choice to go out when they wanted.
Training & Dev
7/10
✓
Staff were supported with an induction and training... Training topics included safeguarding adults, first aid, infection prevention and control, understanding autism, challenging behaviour... Staff told us the training was helpful... Staff were supported with their continuous personal and professional development with supervisions and annual appraisals.
Management
7/10
✓
The registered manager was accessible and approachable and made sure they listened to what people, staff, relatives, appointees, and healthcare professionals had to say. Staff told us they were supported by the registered manager and received supervision.
Programmes
5/10
!
Each person had a weekly activity schedule for which they were supported by staff. People told us they enjoyed going for walks, listening to music, watching television and playing games. Outdoor activities some people enjoyed included exercise classes at the local gym, car rides, eating out and shopping.
Points to consider
Only one carer covers each shift in this small quiet home, so outings often need the manager's backup.
a single staff member was on shift throughout the day and night with support provided by the registered manager... a staff member was reliant on the registered manager to provide cover if people wanted to go out.
No activities coordinator or special programmes, just staff helping with personal hobbies like walks, gym visits, and day trips.
Each person had a weekly activity schedule for which they were supported by staff... People told us they enjoyed going for walks... exercise classes at the local gym, car rides, eating out and shopping.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews