Working at 101 Royal Hill
Greenwich, London, SE10 8SS
Operated by London Borough of Greenwich
7 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Strong safety practices and good training with regular supervision, but no registered manager and reliance on agency staff for cover."
Safety & Risk
8/10
✓
Staff demonstrated a clear understanding of the types of abuse [...] Appropriate recruitment checks were carried out [...] Medicines [...] MAR records were completed in full and there were no gaps [...] regular monthly medication audits
Staff Culture
6/10
✓
Staff said they enjoyed working at the home and they received good support from the registered manager
Staffing Levels
5/10
!
There were enough staff on duty to meet people's needs [...] The provider had a team of bank staff which they employed to cover staff annual leave or sickness. Regular agency staff also provided one to one support
Training & Dev
7/10
✓
Staff had also received training relevant to people's needs for example equality and diversity, Autism and Makaton sign language. [...] they received regular supervision
Management
2/10
✕
At the time of our inspection the home did not have a registered manager in post. However there was a manager in post and they were in the process of applying
Programmes
6/10
✓
People had individual activities plans. People were supported with one to one activities [...] including attending day centres, bowling, cinema, swimming, going for walks, shopping, domestic tasks, cooking
Points to consider
No permanent manager registered with the regulator, even though one is in place and applying.
the home did not have a registered manager in post. However there was a manager in post and they were in the process of applying to the CQC to become the registered manager for the home
Staffing is adequate but relies on bank and regular agency staff for cover and extra support.
The provider had a team of bank staff which they employed to cover staff annual leave or sickness. Regular agency staff also provided one to one support to people
Activities are varied outings and one-to-one but no specialist programmes or coordinator mentioned.
A relative told us, 'They take my loved one out as much as they can which they really enjoy but I think they could do a few more activities with people in the home.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews