Last updated: 10 February 2026
"Strong safety practices, open-door management, and good staff training, but staffing lacks evidence of a stable team and culture shows only basic support."
Per 2021 IPC inspection: Assured provider preventing infections, meeting shielding, using PPE effectively, accessing testing, hygiene practices, managing outbreaks; per 2018: medicines managed safely, incidents used as learning.
Per 2018 comprehensive inspection: Staff told us they received support and supervision from the registered manager.
Per 2018 comprehensive inspection: There were sufficient numbers of suitably trained staff on duty to provide the support people required.
Per 2018 comprehensive inspection: Staff told us they received training appropriate to their roles... 'The training has improved in the last year, it is very good.' Staff were also supported to access nationally recognised qualifications.
Per 2018 comprehensive inspection: There was an open-door policy where people and staff could speak with any of the management team at any time. We observed this to happen on the day of the inspection.
Per 2018 comprehensive inspection: There was a board... showed what each person was doing that day... People went to help on a farm... sea side... special musical group... Per 2021: wide variety of in-house activities.
Staffing levels are sufficient for needs, but no details on stable long-term team or agency use.
There were sufficient numbers of suitably trained staff on duty to provide the support people required.
Some outings like farm and music group add variety, but no dedicated coordinator or specialist programmes.
There was a board in the dining area which showed what each person was doing that day... People went to help on a farm and one person went to the sea side for the day... special musical group.
Staff get support and supervision, but no strong evidence of high morale or great teamwork.
Staff told us they received support and supervision from the registered manager.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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