Last updated: 9 February 2026
"Hands-on management and strong safety with robust medicines processes, although activities are basic without a coordinator or creative programmes."
The registered manager had developed a robust new process and management system to ensure medicines were administered safely. Risk assessments had been reviewed regularly.
Staff told us they were able to contribute to the running of the service. The staff we spoke with felt supported and involved.
The service was fully staffed. Any use of agency staff was with staff who only worked at 10 High Street and knew the people.
Staff who wanted to take their skills further were encouraged to undertake further qualifications. Staff had recently undergone manual handling training.
The registered manager had an 'open door' policy and was very present within the day to day activities in the service.
Per 2019 comprehensive inspection: People were supported to take part in a range of activities... Examples included supporting people to participate in a skittles team and attend a church group.
Just basic outings and group games like skittles and church, no coordinator or creative programmes to make the role more varied and fun.
Per 2019 comprehensive inspection: Examples included supporting people to participate in a skittles team and attend a church group.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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