Working at 10-12 Hainsworth Park

No permanent manager in post, so leadership and oversight have big gaps.

At the time of our inspection there was not a registered manager in post. The service had been without a registered manager since June 2022.

Staff training and inductions incomplete, with new staff missing key training on restraint and behaviours.

Records did not evidence a thorough approach to the induction, training and monitoring of new staff's performance. New staff had been deployed without completing relevant training, for example, in relation to the use of restraint or supporting people with behaviours that may challenge.

Medication records incomplete, risking missed doses and unsafe admin.

Not all prescribed medicines had been recorded on people's medicine administration records (MARs). This increased the risk people would miss doses of prescribed medicines.