Last updated: 9 February 2026
"Staff feel supported by strong management and safety practices, but basic activities and occasional agency staff limit its appeal."
We were assured that the provider was preventing [...] infections, using PPE effectively, accessing testing, infection prevention and control policy up to date. Per 2022 inspection.
Staff told us they felt supported [...] open and transparent culture [...] Staff said [...] could raise any concerns. Per 2018 comprehensive inspection.
There were sufficient staff to meet people's needs [...] used agency staff at times, but ensured they requested the same staff member for continuity. Per 2018 comprehensive inspection.
Staff said they received appropriate training [...] induction programme [...] training was relevant to people's needs [...] Per 2018 comprehensive inspection.
People and staff spoke positively about the management team. 'Can't fault [registered manager] [...] support I get from management.' Per 2018 comprehensive inspection.
People enjoyed activities such as line dancing, going shopping and playing bingo [...] staff supported people with activities. Per 2018 comprehensive inspection.
Just basic activities like bingo, shopping and line dancing, no dedicated coordinator or special programmes to vary the job.
activities such as line dancing, going shopping and playing bingo. Per 2018 comprehensive inspection
Enough staff to cover needs but they use agency workers sometimes.
they used agency staff at times, but ensured they requested the same staff member for continuity in care. Per 2018 comprehensive inspection
Standard training and induction but no mention of funded qualifications or career development.
received appropriate training [...] induction programme [...] training was relevant [...] Per 2018 comprehensive inspection
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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