Working at 1 Sewardstone Close
1 Sewardstone Close, London, E4 7RG
Operated by ABI Developments 3 Limited
29 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued and supported by the manager in a positive team culture, but medication mistakes like missed doses and unlabelled creams need fixing."
Safety & Risk
6/10
✓
Though improvements were noted... areas for improvement [in medicines]: one person did not receive four doses... medicated topical cream... not labelled... eye ointment... should be discarded after 28 days. We recommend... medicines.
Staff Culture
8/10
✓
Staff told us they were supported by the registered manager and senior management team. Staff were primarily positive about teamwork... Comments included, 'I really enjoy coming to work, it's not just a job' and, 'I absolutely love it.'
Staffing Levels
6/10
✓
The deployment of staff was appropriate and there were enough staff to meet people's needs. Staff told us staffing levels were appropriate to meet people's needs.
Training & Dev
7/10
✓
Staff spoken with told us training provided consisted of 'face to face' and online training... 'There was a lot of training, it was very good. There was specialist training...' Staff confirmed they received regular formal supervision.
Management
8/10
✓
Staff told us they felt valued and supported, particularly by the registered manager. Comments included, 'I feel very supported and know I could go to the manager' and, 'I feel really supported, the manager is absolutely brilliant. I feel I have a voice and am listened to.'
Programmes
7/10
✓
Suitable arrangements were in place to enable people to participate in meaningful social activities both 'in house' and within the local community... encouraged... passion for music... song... uploaded to YouTube... ice-skating... bowling and karaoke.
Points to consider
Medication mistakes like missed doses, wrong recording, unlabelled creams, and using expired ointment still happen sometimes.
one person did not receive four doses of their medication... A medicated topical cream was stored... but this was not labelled... One person's eye ointment showed this commenced on 21 November 2019 and was still in use... instruction stated this medication should be discarded after 28 days.
Staffing is adequate but a recent big recruitment drive filling 10 new starters suggests vacancies needed filling.
A recent recruitment drive had proved successful and on the day of inspection four qualified nurses and six support staff were at the service to commence their induction.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews