Working at 1 Lansdowne Road
1 Lansdowne Road, Bedford, MK40 2BY
Operated by Lansdowne Care Services Limited
14 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Staff feel supported in a homely environment with enough staff and good activities, but serious safety risks from poor medicines management and weak governance hold it back."
Safety & Risk
2/10
✕
Medicines not always managed safely with expired topicals and high storage temps; provider did not act quickly on staff conduct allegations; risks like unsupported taxi returns.
Staff Culture
6/10
✓
Staff member said 'I do enjoy it here, it feels very homely... I love the job'; another said 'I feel well supported. The Manager is very good.'
Staffing Levels
5/10
!
Provider made sure there were enough staff who received effective support; staff recruited safely; relative said 'There always seems to be enough staff'.
Training & Dev
4/10
!
Staff had received appropriate training and safeguarding training but gaps such as no catheter care training.
Management
3/10
✕
New Manager in process of registering with positive feedback from staff and people but governance breach and failure to identify safety issues like medicines and safeguarding.
Programmes
5/10
!
People supported with community activities including shops, seaside trips, gardening, zoo, concerts, day centres; staff said 'Staff do activities with us'.
Points to consider
Serious safety risks from poor medication storage and slow response to staff misconduct allegations leave you exposed to harm reports.
We observed that 2 people had topical medicines... no longer safe for use based on expiry dates... temperature records... exceeded safe storage temperatures... Leaders had not taken prompt action when there were allegations about staff conduct.
No registered manager yet and weak oversight missed major issues like safety gaps.
New Manager... in the process of registering... provider had not ensured their systems were effective... breach of the legal regulation in relation to governance.
Training covers basics but misses specialist skills like catheter care so you might lack support for complex needs.
Staff had also not received catheter care training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews