Working at 1 High Street
1 High Street, Cambridge, CB24 6AJ
Operated by The Edmund Trust
5 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Staff feel well supported by approachable management and enjoy a strong team culture, although staffing lacks long-term retention details and activities miss a dedicated coordinator."
Safety & Risk
7/10
✓
Staff managed medicines safely... The provider ensured that lessons were learnt when things went wrong... risks were openly discussed in staff meetings.
Staff Culture
8/10
✓
All those we spoke with or who wrote to us told us how much they liked working at The Poplars and how well they worked as a team. 'It's a pretty good, all-round team... we all get along.'
Staffing Levels
6/10
✓
Staff told us there were always enough staff. Relatives were fully satisfied that there were enough staff to support their family members.
Training & Dev
7/10
✓
'The training I receive is excellent. As well as the mandatory training we have additional training specific to the individuals we support.'
Management
8/10
✓
Staff felt very well supported... 'I have always found management very approachable, motivational and flexible in giving me support in my role.'
Programmes
6/10
✓
Staff offered people a wide range of opportunities to try new activities or do things they had previously enjoyed... learning to put their plate in the dishwasher, buying their own drink while out.
Points to consider
Staffing is enough to cover shifts safely, but no details on staff staying long-term or using hardly any agency workers.
Staff told us there were always enough staff. Relatives were fully satisfied that there were enough staff.
Activities include outings and helping people learn new skills, but no dedicated activities coordinator or special named programmes to vary the work.
Staff offered people a wide range of opportunities to try new activities... We are proud of all the small things people achieve... such as learning to put their plate in the dishwasher.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews