Working at 1 Devonshire Avenue
1 Devonshire Avenue, Nottingham, NG9 1BS
Operated by Ambient Support Limited
20 bedsNursing homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Praised management and strong staff teamwork, but no activities programme and regular agency staff hold it back."
Safety & Risk
7/10
✓
Systems were in place to manage and monitor safeguarding concerns. Risks were assessed and reviewed regularly. Medicines were managed safely and effectively.
Staff Culture
7/10
✓
One relative told us, 'Staff see to everyone as they go past them, even If they are on their way to someone else, people all get attention. The staff show teamwork.'
Staffing Levels
5/10
!
There were enough staff to provide safe support to people. The registered manager told us they used the same agency staff for continuity of care [...] 'plenty of staff, and regular agency (familiar agency staff).'
Training & Dev
5/10
!
Staff had completed safeguarding training and were confident to report any safeguarding concerns. Staff undertook medicines training and their competency was regularly assessed.
Management
7/10
✓
Relatives spoke highly of the management [...] 'The service is well run, even though the staff have changed over the years, and I do not know them all, but the teamwork is still there. The management run the service the same way as they did before.'
Programmes
2/10
✕
No activities, engagement or creative approaches mentioned at all in the report.
Points to consider
Adequate staffing levels but regular use of agency staff, even familiar ones.
'There are always 2 or 3 staff there, plenty of staff, and regular agency (familiar agency staff).'
Only standard mandatory training like safeguarding and medicines, no specialist courses or funded qualifications.
Staff had completed safeguarding training [...] staff undertook medicines training and their competency was regularly assessed.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement or creative approaches mentioned at all.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews