Working at 1 Charmandean Road
1 Charmandean Road, Worthing, BN14 9LB
Operated by Achieve Together Limited
8 bedsResidential homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.7/10
Key Finding
"Staff praised training and team spirit, but no permanent manager and incomplete incident records need fixing."
Safety & Risk
4/10
!
Whilst the breach has been met, development of robust incident reporting systems... were ongoing... staff did not always record details... Risks to people were not always assessed or mitigated.
Staff Culture
6/10
✓
Staff were consistently positive about service improvements and the support they had received from senior managers. Their comments included, 'It's much better now, staff are happier' and, 'We've pulled together as a team'
Staffing Levels
5/10
!
The service had enough staff to meet peoples assessed needs... Staff confirmed how staffing levels had improved, one told us, 'Much better levels of staffing' and 'We've got regular agency'
Training & Dev
6/10
✓
Staff provided positive feedback about training they had received recently. In particular they noted the PBS training... The interim manager recognised the need to support staff to develop their skills and competency and spoke of how they had implemented regular observed competency assessments of staff practice.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The provider had arranged for an experienced manager to provide direct support to the service to drive improvements.
Programmes
4/10
!
People told us they were going out more frequently... One person told us, 'I had been swimming which I hadn't done in ages'... We observed people... engaged in various activities with staff... playing a game and going to the park.
Points to consider
No permanent manager in place, only an interim one running things for now.
At the time of our inspection there was not a registered manager in post.
They still rely on regular agency staff even though levels are now enough.
"We've got regular agency, we are able to do more, the agency is very good."
Accident records are not always complete so they miss trends like repeated head hitting.
staff did not always record details. This increased the potential risk records were not sufficient to track and look for trends in incidents. For example, one person on occasion hit their head
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews