Working at 1 & 2 Hedgerows
1-2 Station Road, Staplehurst, TN12 0QQ
Operated by Kent County Council
4 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Staff feel supported by managers with good training and a positive culture, although staff retention and activities lack depth."
Safety & Risk
8/10
✓
Safeguarding and whistleblowing policies and procedures were in place and staff were aware of the procedures... Risk assessments enabled staff to manage identified risks whilst ensuring people's rights and independence was promoted and respected. Positive risk taking was supported.
Staff Culture
8/10
✓
One member of staff commented, 'I'm very passionate about providing good care and there is a good staff culture here. The manager has brought a positive energy to the service and she supports us all to learn and grow.'
Staffing Levels
6/10
✓
Staff told us there were enough staff available to support people appropriately and staff rotas confirmed planned staffing levels were consistently maintained.
Training & Dev
8/10
✓
Staff received supervision, support, training and an appraisal of their practice and development. Training was regularly provided in a range of topics and specialised areas such as moving people safely, emergency medicines administration, conflict resolution, personal safety and positive behaviour support amongst many others.
Management
8/10
✓
Staff were positive about how the service was run and the support provided by the registered and deputy manager. One member of staff commented, 'I feel really listened to here and very well supported. There is an open and inclusive culture.'
Programmes
6/10
✓
People were supported to access local community facilities and to venture further afield... staff also supported and encouraged people to use public transport when suitable... staff supported one person... to clear up the bad apples... prepare the good apples and bake an apple pie.
Points to consider
Staffing is adequate with enough staff on rotas, but no info on staff staying long-term or low agency use.
There were enough staff to meet people's needs and recruitment systems worked to reduce identified risk.
Activities include outings and gardening, but no dedicated coordinator or specialist programmes to make the role more varied.
People were supported to access community services and to participate in activities of their choosing that met their needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews