Working at 1-2 Prior's Court Cottages

Staff protected people from harm by identifying risks associated with their support and managing these effectively. Staff assessed risks to people's health, safety and wellbeing and created detailed support plans.

The registered manager consistently motivated and inspired their staff, which had resulted in a strong team spirit and high levels of staff satisfaction.

The management team effectively operated a system of training, competency assessments, supervision and appraisals. This enabled staff to develop and maintain the required skills and knowledge to support people according to their needs.

The registered manager and the learning and wellbeing manager were highly visible in the service, approachable and took a genuine interest in what people, staff, family, and other professionals had to say.

People had the opportunity to complete land based vocational courses in relation to garden, ground, orchard and nursery maintenance... hospitality... Each person had the opportunity to learn 'Readiness to Work Skills'.