Last updated: 10 February 2026
"Approachable management and supportive team culture, although basic activities without specialist programmes hold it back."
2022: Assured safe IPC, PPE use, testing, cleaning; Per 2019: Good safeguarding, risks managed safely, meds safe, incidents monitored (minor analysis gap actioned).
Per 2019 comprehensive inspection: 'Staff told us they felt supported and worked well as a team... lovely place to work', calm inclusive atmosphere, open positive culture.
Per 2019: 'There were adequate staff to meet people's needs... enough staff... staffing levels were always maintained'; 2022: measures to mitigate COVID-19 staff pressures.
Per 2019 comprehensive inspection: 'Staff said training was good... observations evidenced this was effective', with supervision and support.
Per 2019 comprehensive inspection: Registered manager approachable and passionate, staff confident in manager, promoted open positive culture with audits acting on issues.
Per 2019 comprehensive inspection: 'People received appropriate social stimulation... regularly accessed the community... went to the local supermarket... go on holiday', basic outings only.
No activities coordinator or specialist programmes, so the role is mostly routine personal care with basic community outings.
People received appropriate social stimulation that met their needs and regularly accessed the community.
Staffing is adequate but needed extra measures to handle COVID pressures.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only standard training, no specialist courses or funded qualifications mentioned.
Staff said training was good. Our observations evidenced this was effective.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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